By accessing, registering for, or using any part of the 1Malaysia platform (website https://1malaysia.vip or our mobile app), you hereby agree to be bound by the Terms and Conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
These terms constitute a legally binding agreement between you ("Member") and 1Malaysia ("Platform", "us"). They govern the entire relationship between you and us, including account registration, deposits, wagering, withdrawals, bonus usage, and all other interactions on the platform.
Important: By clicking the "Register" or "Login" button, you confirm that you have read, understood, and agree to comply with all terms and conditions contained in this document as well as our Privacy Policy.
To register and use the 1Malaysia platform, you must meet all of the following eligibility requirements:
- Be at least 21 years old at the time of registration.
- Reside in or be located in an area that does not restrict the use of online entertainment platforms.
- Has never had an account closed or suspended by 1Malaysia due to a prior terms violation.
- Not a citizen or resident of any region specifically restricted by the platform.
- Register under your own name only — registering on behalf of another person is strictly prohibited.
Each individual is only permitted to hold one account only at 1Malaysia. Multiple account registrations by the same individual, whether using different information or different devices, will be considered fraudulent and may result in the termination of all related accounts and forfeiture of any balances or bonuses.
During registration, you are required to provide accurate, complete, and up-to-date information. 1Malaysia reserves the right to conduct KYC (Know Your Customer) checks at any time to verify your identity. Failure to provide the required verification documents within the specified timeframe may result in a temporary suspension of your account.
KYC Process: Identity verification requires a clear copy of a valid government-issued ID (MyKad or passport) and proof of current address. The process is typically completed within 1–2 business days and is a requirement for your first fund withdrawal.
You are fully responsible for all activities that occur within your 1Malaysia account. This includes all bets, financial transactions, and any actions carried out either by yourself or any third party you have authorized to access your account.
- Your account password must be kept confidential and must not be shared with anyone.
- Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and special characters.
- Log out of your account every time you finish using a shared device.
- Notify customer support immediately if you suspect any suspicious activity on your account.
1Malaysia will not be held liable for any losses arising from unauthorized use of your account by a third party if you have failed to take reasonable security precautions. We will never ask for your password through any communication channel including email, live chat, or phone.
Security Notice: Be alert to phishing attempts. Ensure you only access 1Malaysia through the official URL https://1malaysia.vip. We are not responsible for any losses resulting from access through fake websites or unauthorized links.
1Malaysia accepts a wide range of local payment methods for the convenience of Malaysian members, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay. All deposits are processed instantly and credited to your account with no additional fees from 1Malaysia.
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Deposit | RM 30 | RM 50,000 / day | Instant |
| Standard Withdrawal | RM 50 | RM 10,000 / day | Up to 15 minutes |
| VIP Withdrawal | RM 50 | RM 50,000 / day | Priority < 5 minutes |
Withdrawals can only be processed to a bank account or digital wallet registered under the same name as your 1Malaysia account. Withdrawals to third-party accounts are strictly prohibited for security and anti-money laundering purposes.
- The first withdrawal requires completed KYC verification.
- 1Malaysia reserves the right to request additional supporting documents for withdrawals exceeding certain limits.
- Any fees charged by your bank or payment provider are the member's responsibility.
- Funds in your account do not earn interest and will not be used for investment purposes by the platform.
1Malaysia offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and seasonal promotions. All bonuses are subject to specific terms and wagering requirements (rollover) for each offer.
The general principles applicable to all 1Malaysia bonuses and promotions are as follows:
- Each bonus has a rollover requirement that must be met before withdrawals are permitted — this requirement is clearly stated on each promotion page.
- Bonuses cannot be transferred between accounts or converted directly to cash without meeting the rollover requirements.
- Only one active bonus is permitted at a time unless otherwise stated.
- 1Malaysia reserves the right to withdraw or void any bonus obtained through unauthorized means or system abuse.
- Members found to have opened multiple accounts solely to exploit bonuses will have all bonuses forfeited and their accounts terminated.
Rollover Note: The rollover requirement is calculated based on the total bonus received. For example, a RM100 bonus with a 10x rollover means you must place RM1,000 in wagers before the balance is eligible for withdrawal. Full details are stated in each respective promotion's terms.
All games available on 1Malaysia are operated using certified random number generators (RNG) or through live casino systems with real dealers. The outcome of all games is final and cannot be disputed unless a verifiable technical error has occurred.
- Confirmed wagers cannot be cancelled or modified.
- In the event of a technical disruption during gameplay, 1Malaysia will use server data to determine the valid outcome.
- For sports betting, the odds displayed at the time the bet is confirmed are the applicable odds, not the odds at the time of settlement.
- Any attempt to exploit software bugs or system vulnerabilities is prohibited and may result in immediate account termination.
- 1Malaysia reserves the right to void any bets or games involved in odds display errors or clear technical discrepancies.
For live casino games, additional rules may apply depending on the game type and provider. Please refer to the relevant game page for specific rules before starting your session.
Use of the 1Malaysia platform is prohibited for the following purposes or under the following circumstances:
- Any fraudulent activity, manipulation, or collusion between different accounts to gain unauthorised advantage.
- Using automation software, bots, or scripts to play games or manipulate the system.
- Money laundering or transferring funds from unlawful sources through the platform.
- Registering an account using false information or another person's identity.
- Selling, transferring, or lending your account to another party.
- Using a VPN or other methods to conceal your actual location in order to bypass regional restrictions.
Consequences of Violation: Any breach of these terms may result in immediate account suspension or termination, forfeiture of all balances and bonuses without compensation, and reporting to the relevant authorities if illegal activity is involved.
1Malaysia collects and processes your personal data in accordance with Privacy Policy in full. By using this platform, you agree to the collection and processing of your personal data as described in that policy.
The data we collect is used solely for the following purposes:
- Identity verification and compliance with KYC/AML requirements.
- Secure processing of financial transactions.
- Improving user experience and personalising platform content.
- Account-related communications, promotions, and important platform updates.
- Compliance with applicable legal and regulatory obligations.
We will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data is protected with 256-bit SSL encryption and stored on secure servers.
1Malaysia genuinely cares about the well-being of its members. We provide a range of tools and resources to help you manage your gaming activity wisely and responsibly. All of the following features are available free of charge in your account settings:
- Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
- Loss Limit: Cap the maximum amount you can lose within a period of your choosing.
- Betting Limit: Control the total wagering amount within a single session or a given time period.
- Account Break: Temporarily suspend your account for a period ranging from 24 hours to 6 months.
- Self-Exclusion: The option to permanently self-exclude from the platform.
If you feel that your gaming activity is beginning to affect your personal life, finances, or relationships, we encourage you to make use of the features above or contact our support team for immediate assistance. Further information is available on the Responsible Gaming us.
The 1Malaysia platform is provided "as is" and "as available". To the extent permitted by applicable law, 1Malaysia is not liable for:
- Any indirect, consequential, or special losses arising from the use of the platform.
- Service disruptions due to scheduled or unplanned maintenance, natural disasters, or circumstances beyond our control.
- Losses resulting from device failure, internet connectivity issues, or third-party software on your end.
- Actions or omissions by third parties, including payment service providers or game providers.
In all circumstances, 1Malaysia's maximum liability to you shall not exceed the total amount you have deposited into your account within the 30 days prior to the claim being made. This limit does not apply in cases of gross negligence or fraud on the part of 1Malaysia.
1Malaysia reserves the right to amend, update, or improve these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via in-platform notifications or email at least 7 days before the changes take effect, unless the changes are required immediately for legal or security reasons.
Continued use of the platform after the effective date of any changes constitutes acceptance of the amended terms. It is your responsibility to review these terms periodically to ensure you are always aware of the latest applicable conditions.
Last Updated: The version of the terms displayed on this page is the most current version and supersedes all previous versions. The date of the last update is stated at the top of this page.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the 1Malaysia platform in general, our team is ready to assist you through the following channels:
- Live Chat: Available 24/7 directly on the 1Malaysia platform — the fastest way to get a response.
- Email: [email protected] — response within 24 business hours.
- FAQ: Visit the page FAQ for answers to the most frequently asked questions.
The 1Malaysia customer support team operates fully in Bahasa Melayu and is ready to help you better understand any part of these terms. We are committed to ensuring every member has a thorough understanding of their rights and responsibilities on this platform.